Anything that mentions webinars or white papers is automatically canned. Egregious violators are black-listed. My mail server - My rules.

Cold beer. Phone on mute. Deciding between Charlie Parker or Miles Davis, Recharge time.

We deserve better.

"I hate to call <boss> an ask her how to do this because she gets mad but how do you run a mass billing report?"

A what?

"A mass billing report"

We have no such report

"Yes you do! Can you put me on with someone who knows about the software."

I wrote the software. I think you might be confusing terms. Describe the report. They have titles and an area that describes the parameters you set for them.

"There's nothing like that"

Than it isn't a report. Do you run it every month.

"Yes."

Do you tear off each page of the report, stuff it into an envelope and send it to the customer.

"Yes."

That is not a report, dear. That is a statement. Get out of AR reports and go into billing.

"Yeah. It does say statement at the top of each page"

*Bite tongue before I can ask 'When I asked you about what was at the top, why did you not notice this?'"

"OH! This is what I was looking for. Thanks!"

--

I understand why her boss gets mad whenever she calls now.

@kdfrawg Just a grating clash of ideas and a lot of static.

Driving to work and listening to a country station, a Christian station and a classic rock station battle it out over a particular radio frequency - A microcosm of the American southeast.

Giving increasingly serious thought to starting a print on demand service. The one we are using now took over a month to move 16 titles from one imprint account to another.

Ahhh Monday.

When you get called before you even reach the driveway and have to go back into the house, connect to a server in New Orleans and figure out how to correct someone posting 800 invoices to the year 3017 because they refuse to turn on the post date warning option in their software.

Amen

// @kdfrawg

Our VOIP and internet is though them at the office. Been having at least three outages a week now.

//