@joeo10 The Zune actually had really good sound quality (Better range than my iPod Classic..at least to my ears.). The fact that most of them were dog-poo brown, had a funky interface and came years too late were other matters entirely.
The wireless sharing thing was a goofy and worthless gimmick but that was the label's fault more than Microsoft's.
The whole episode made one think, "Your entire world is being upended and your embrace and extend thing has failed you. You are essentially rudderless."